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Remedyforce Summer 2014: Service Request Management (WBT)

The BMC Remedyforce Summer 2014: Service Request Management online course is designed for BMC Remedyforce staff users and change managers. This self-paced course introduces participants to the features of Service Request Management.

This course explains the concepts and procedures of Service Request Management. These concepts and procedures will help staff users and change managers to create Service Requests in BMC Remedyforce by using Request Definitions.

Major release:

BMC Helix Remedyforce 2014

Good for:

Administrators, Users

Course Delivery:

Self Paced | 0.50 Stunden

Course Modules

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