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TrueSight Operations Management 10.x: Fundamentals for Administrators – Part 2

This course combines classroom instruction with laboratory exercises to guide students through the event management and service modelling functionalities of BMC TrueSight Operations Management 10.x. At the end of this course, students will develop skills in cell configuration, Knowledge Base (KB) related activities, applications of event rules and policies, and types and usage of event adapters. This course will also help students to develop skills in monitoring services, creating service models, and integrating TSOM with BMC Remedy Service Desk.

This course is a part of a TrueSight Operations Management learning path. The other course included in the learning path is BMC TrueSight Operations Management 10.x: Fundamentals for Administrators – Part 1. The BMC Accredited Administrator: BMC TrueSight Operations Management 10.x accreditation examination is included with this course.

This training is applicable for 10.0 to 10.5 versions of the product.

This class is also available in modular format in the ILT, as well as ASP modality. Please contact your Education advisor to learn more about it.

Good for:

Administrators, Users

Course Delivery:

Instructor Led | 40.00 Stunden

Course Modules

  • Event Collectors
    • Introduction to event collectors
    • Working with collectors
    • Type of collectors
  • Event Rules
    • Introduction to event rules
    • Concepts of Dynamic Data Model
    • Filter and Execute rules
    • Refine and New rules
    • Timer and Propagate rules
    • Abstract and Correlate rules
    • Regulate, Delete, and Threshold rules
  • Event Management Policies
    • Purpose of an event management policy
    • Process flow
    • Time frames and event selectors
    • Event management policy types
  • Event Adapters
    • mcxa.conf file and MAP files
    • Using event adapters
    • SNMP Adapter overview
  • Service Modeling Overview
    • TrueSight Operations Management Architecture Overview
    • Integrating TSIM with TSPS
    • Introduction to the Lab Environment
    • Configuring Integration Service
    • Installing and Enabling Monitoring Solution
    • Service Monitoring Overview
  • Service Impact Management
    • Service Impact Management Overview
    • Services Editor Tab
    • Visualizing Service Impact Model from the TrueSight Console
BMC Accredited Administrator

Accreditation is available upon successful completion of this course.

New subscription services

  • TrueSight Operations Management: Explore Subscription provides free access to the product overview course and other learning materials for a 12-month period. See registration details >
  • TrueSight Operations Management: Ultimate Subscription provides continuous access to all training material, at one low price, for a 12-month period. See registration details >