icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown
BMC

BMC Helix delivers 361% ROI for the service desk and intelligent automation benefits

All fields are required except where noted.

By registering for this offer you are confirming that you have read and agreed to BMC’s Privacy Policy.

Forrester study: The Total Economic Impact ™ of BMC Helix

Explore all the business Value and efficiencies BMC Helix bring to organizations

Online Business Systems

In a modern enterprise, customers now have vastly enhanced needs for their service desk, IT operations, DevOps, and end user efficiency — to allow employees across divisions to shift focus to driving innovation and business growth. In a BMC commissioned study, Forrester Consulting interviewed and analyzed the results 11 companies found by implementing BMC Helix solutions for their service and operations management. Covering a three year period, the independent analysis reveals significant financial benefits and business value when using the full BMC Helix solution set including:

  • 361% positive ROI when migrating to BMC Helix ITSM
  • 189% positive ROI with the adoption of the intelligent automation and orchestration capabilities of BMC Helix
  • $4.8M savings in improved end-user productivity
  • 33.5% deflected and 25% fully automated for service desk tickets 
  • And much more

“The TEI methodology helps companies demonstrate, justify, and realize the tangible value of IT initiatives to both senior management and other key business stakeholders.”

— Forrester: The Total Economic Impact of BMC Helix

BMC helps customers run and reinvent their businesses to succeed in new and better ways.

  • Barry
  • SAP
  • O2
  • Itau
  • DISA

Ready to start a conversation? Talk to a BMC Expert