icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

Course Delivery Options

Accelerate your success, your way

BMC takes a learner-centric approach to training through teaching methods that match your team’s preferred learning style, budget, and time constraints. We offer web-based, self-paced training available 24x7, instructor-led training at teaching facilities worldwide, and assisted self-based training that offers on-demand convenience with focused instructor assistance. Our expert instructors can also teach private classes on site or online. Review our delivery options below to start accelerating success with BMC solutions today.

BMC courses include e-books viewable on multiple devices for easy access to digital course materials:

  • Notes and highlights can be synced and shared
  • Content is easily searchable
  • Learn more about Gilmore Global's e-book support

Training Delivery Options

Course Delivery Options

Training on your schedule

Self-paced training is the best method for on-demand training when you need it. Perfect for learning without travel, our self-paced training options include web-based training (WBT), self-study kits (SSK) and e-books.

Web-based training provides:

  • Convenient scheduling, on-demand 24x7
  • Built-in assessments to test comprehension
  • Interactivity through software simulations and learning games
  • Cost savings by eliminating travel expenses
  • Choice of courses covering various BMC solution areas
  • Option to license content for delivery through your own learning management system

Self-study kits and e-books allow customers and partners to take courses that are not scheduled as frequently. An e-book is the full student guide of the training. An SSK includes access to a virtual lab in addition to the ebook, to run all exercises of the student lab guide.

Please note: Web-based training fees are not refundable.

The best of both worlds

Assisted Self-Paced

Assisted Self-Paced (ASP) learning has the convenience of on-demand training coupled with focused instructor assistance as well as virtual lab access. Instead of waiting for a course to be offered in your area or taking time away from the office, you can experience the same quality and individual instructor attention but with on-demand flexibility.

All Assisted Self-paced courses can also be delivered as private, instructor-led courses dedicated to a single customer. Please contact your Education Sales Rep or education@bmc.com for information on this option.

Assisted Self-Paced training offers:

  • Full course video recording – access for 12 months from date of registration
  • E-book that includes course and lab content – yours to keep for learning and exam prep
  • Virtual lab for exercises – access varies by course (e.g., 6 hours per ILT course day)
  • Focused time with an instructor, scheduled directly with him/her: you get 30 mins with a course instructor for every day you would have spent in a classroom with Instructor-Led Training (ILT). For example, 5-day ILT course = 2.5 hours of time with instructor for ASP;  2-day course = 1 hour of time with instructor for ASP
  • Community access to the collective knowledge of BMC instructors, developers, and hundreds of other experienced professionals

Download our ASP Program Guide ›

Ready access to experts—on location and online


Face-to-face, instructor-led training (ILT) courses are conveniently scheduled in physical training facilities around the world. They can also be delivered privately at your location, with or without tailoring your content. ILT features expert instruction, learning with other students, and hands-on lab exercises for practical application of concepts, methods and procedures.

All Assisted Self-paced courses can also be delivered as private, instructor-led courses dedicated to a single customer. Please contact your Education Sales Rep or education@bmc.com for information on this option.

Instructor-led training provides:

  • Interactive sessions with a highly qualified instructor
  • Detailed practice and lab sessions
  • Learning and interaction with other participants

Virtual instructor-led training (VILT) courses are delivered live by our instructors through online. VILT can be conveniently scheduled to support global remote team participation tools. Content and labs are identical to face-to-face ILT formats, only delivered through online tools.

Benefits of Virtual instructor-led training include:

  • Global reach for remote team participation
  • Interactive sessions with a highly qualified instructor
  • No travel required