Control-M Health Check Service

What you get:

BMC will perform the following in one existing Control-M distributed environment.

• Conduct a comprehensive review of the system architecture and provide recommendations to optimize hardware and software configurations. 

• Evaluate all technical components for performance, scalability, and maintainability. 

• Assess security configurations across components to ensure alignment with best practices and compliance standards. 

• Analyze configuration files and offer improvement suggestions based on industry best practices in the industry. 

• Review system error logs to identify and highlight critical messages or recurring issues. 

• Support database configuration review and pro-vide recommendations, where applicable (limited to environments using BMC-provided databases). 

• Assist in the evaluation of network configurations relevant to the in-scope BMC product. 

• Document all findings, observations, and recommendations in a formal Solution Assessment Summary. 

Build your own Control-M Health Check:

System Health Check of one (1):

System Health Check of five (5):

Customer must provide one of the following:

• Access to all in-scope systems hosting BMC Control-M components to execute BMC utilities for profiling the Control-M installation and configuration.

• Attend remote session with SME who has access to all in scope systems hosting Control-M components to execute utilities for profiling the Control-M installation and configuration.

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Solution Assessment Summary

Completion Criteria: BMC will have completed these Consulting Services when the allotted period of time has been reached or when Customer has indicated they no longer need assistance, whichever occurs first.  From delivery start date, the service must be consumed and complete within 30 days.  

Pre-requisites:

An active Success Subscription is required to purchase and redeem Success Credits for this offering.

Additional information: 

• Estimated Duration: 5 - 30 days
• In-scope Product: Control-M Distributed
• Service Type: Advisory & Planning
• Availability: Active
• Success Service Code:
  

  Type	Service Codes
  Control-M Server including high availability	BMC_CTRLM_SHA1.5_001_DBA
  Control-M Enterprise Manager including high availability	BMC_CTRLM_EMH1.5_001_DBA
  Control-M Workload Archiving including high availability	BMC_CTRLM_WAH1.5_001_DBA
  Control-M Workload Insights including high availability	BMC_CTRLM_WIH1_001_DBA
  Control-M Agents including plug-ins	BMC_CTRLM_AIP1_001_DBA

  
  
• Date Last Updated: 10-19-2026

Related Resources:

Additional BMC Services:

As part of your ongoing adoption and extension of BMC capabilities and solutions, the following services complement this one:

• BMC AMI Day 2 Operations
• Access to a BMC AMI Applications Managed Service Specialist
• BMC AMI Application Managed Service Foundation