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For BMC Comprehensive Success Plan subscribers, this Service provides access to a BMC Application Managed Service (AMS) delivery specialist for one month for activities beyond administration and management, such as configuration of reports and request models.
What you get:
BMC will perform the following:
In addition to your Comprehensive Success Plan, the AMS team will provide one additional delivery specialist for a period of one month, under Customer’s direction, to perform activities like:
- Assist with bulk data migrations
- Build third party integrations
- Configure requestable services
- Configure repeatable services
- Configure dashboards or reports
Pre-requisites:
- Customer must be a subscriber to the Comprehensive Success Plan.
Additional information:
- Estimated Duration: 1 month
- In-scope Product: Control-M for Mainframe, Control-M SaaS, Control-M distributed
- Service Type: Technical Assistance & Operations
- Availability: Active
- Success Service Code: BMC_APPM_DELI_001_DBA
- Date Last Updated: 03/20/2025