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BMC Helix Dashboards: Essential Subscription

BMC Helix Dashboards is a service on the BMC Helix Portal that can be used to create interactive dashboards for your environment. It can be accessed from BMC Helix Portal and is available for SaaS as well as On-premises customers.

BMC Helix Dashboards uses Grafana as the underlying solution and enables you to customize the dashboards in multiple ways to gain valuable insights into your environment. It offers unified reporting and gives you a consolidated view of data from applications across your environment. You can easily create, export, and share interactive dashboards with users within or outside your environment.

Using examples, demonstrations, scenarios, and laboratory exercises, the content of the online education subscription helps you develop skills in BMC Helix Dashboards administration, configuration, and designing dashboards.

Learning Track
Learning Path for Helix Dashboard

Major release:

BMC Helix ITSM 23.x

Good for:

Administrators, Consultant, Users

Course Delivery:

Web Based Training (WBT), Assisted Self Paced (ASP), Online Exam | 31 Stunden

Learner Objectives

  • BMC Helix Dashboards overview
  • Understand dashboard components and panel options
  • Describe sharing, exporting, and importing a dashboard
  • Describe the roles and permissions
  • Create a dashboard for Events and Metrics data type
  • Review and analyze various out-of-the-box dashboards
  • Configure dashboard settings and user preferences
  • Learn about the Overrides, Suggestions, and Transform features
  • Define chained variables and schedule reports
  • Work with annotations, tags, links, and variables
  • Explore chained variables, custom calculated fields, Row and Repeat functions
  • Design a Cross-tab panel with Drill-through functionality
  • Design dashboards for Union query, Incident age-based Buckets analysis
  • Define a Top N Series dashboard with Time Series visualization
  • Design dashboards for BMC Helix Digital Workplace Catalog and BMC Helix Business Workflows
  • Follow the best designing practices and troubleshoot common issues

Subscription Courses


  • WBT Course 1: BMC Helix Dashboards 23.x: Fundamentals Migrating Reports
  • WBT Course 2: BMC Helix Dashboards 23.x: Fundamentals Using
  • ILT Course 1: BMC Helix Dashboards 23.x: Fundamentals Designing for Service Management


  • BMC Helix Dashboards 21.x: Fundamentals Administering Skills Assessment
  • BMC Certified Associate: Helix Dashboards 23.x Designing for Service Management Online Exam