BMC Helix Digital Workplace 23.x: Fundamentals Configuring Service Catalog and Workflows - Part 2

BMC Helix Digital Workplace streamlines the way employees access information, enabling them to focus on strategic tasks by simplifying and accelerating the search for what they need. Its intelligent, omni-channel, and multi-lingual conversational interface ensures efficient self-service, precisely when it’s required most.

In this course, students will access the Catalog console to configure the service catalog for designing the services and workflows, building reusable questionnaires, managing BMC Helix Digital Workplace user roles, creating promotional banners, configuring connectors, and defining entitlements. This course combines classroom instruction with laboratory exercises to guide students through the concepts of the Catalog console of BMC Helix Digital Workplace. Students will develop skills in catalog configurations.