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BMC Helix ITSM - Change Management 20.x: Fundamentals Using (WBT)
The BMC Helix ITSM - Change Management 20.x: Fundamentals Using (WBT) course introduces you to Change Management concepts, features and functionality. Students learn how to perform various tasks from the perspectives of a Release Coordinator, Change Coordinator, Change Manager and Specialist.
NOTE: The content of this course is focused on using Change Management with mid-tier consoles. To learn how use Change Management using the Smart IT console, BMC recommends that you take the BMC Helix ITSM – Smart IT 19.x: Fundamentals Using (WBT) course.
Major release:
BMC Helix ITSM 20.x
Good for:
Change Managers
Course Delivery:
Web Based Training (WBT) | 7 Stunden
Course Modules
BMC Change Management: Concepts
BMC Change Management: For Change Coordinators
BMC Change Management: For Change Managers
BMC Change Management: For Release Coordinators
BMC Change Management: For Specialists
BMC Change Management: Supplemental Features
Course Modules
BMC Change Management: Concepts
BMC Change Management: For Change Coordinators
BMC Change Management: For Change Managers
BMC Change Management: For Release Coordinators
BMC Change Management: For Specialists
BMC Change Management: Supplemental Features