BMC Helix Discovery Starter Service
24+ CREDITS
What you get:
BMC will perform the following:
- Run a workshop to provide Customer with an overview of BMC Helix Discovery
- Provide Solution Design Document
- Prepare Construction Document
- Configure initial user setup in BMC Helix Discovery
- Install up to three BMC Discovery Outposts* in Customer environment
- Register BMC Discovery Outposts with BMC Helix Discovery
- Configure credentials in BMC Discovery Outposts
- Perform scan of up to 200 endpoints which may include OSIs (Unix, Windows, vCenter/ESXi), network or storage devices.
- Configure credentials and perform scan of one of the following cloud providers:
- Amazon Web Services
- Microsoft Azure
- Google Cloud Platform
- OpenStack
- IBM Cloud
- Configure BMC Helix Discovery in two environments: Development and Production
- Configure CMDB synchronization with BMC Helix CMDB or ServiceNow CMDB in BMC Helix Discovery
Customer will be responsible for:
- Providing Windows servers for BMC Discovery Outposts installation
- Ensuring HTTPS port 443 is open from BMC Discovery Outposts to BMC Helix Discovery
- Ensuring required ports are open from BMC Discovery Outposts to the target devices to be scanned
- Ensuring discovery credentials have required permissions to perform the scan
- Conduct functional testing and validate discovered data
- Perform the necessary configuration at Helix CMDB or ServiceNow CMDB side to enable the Discovery data sync
BMC will provide this service with one of the approaches below:
Delivery Options | Success Credits Required |
---|---|
Standard Delivery*
|
24
|
Country-Specific Staffing*
|
39
|
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
- Solution Design Document
- Construction Document
- Test Plan Document
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.
Pre-requisites:
- Customer must have BMC Helix CMDB or ServiceNow CMDB for the CMDB synchronization
Additional information:
- Estimated Duration: 3 weeks
- In-scope Product: BMC Helix Discovery
- Service Type: Deployment
- Availability: Active
- Success Service Code: DISC_STRT_002, DISC_STRT_002_ONSHORE
- Date Last Updated: 10/01/2023