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Contact usThis integration enables administrators to manage xMatters events in BMC Helix ITSM. When an incident is created in BMC Helix ITSM, it triggers an event in xMatters. Status and worknotes are synchronized between the two systems. Requires a BMC Helix iPaaS subscription and admin access to both BMC Helix ITSM and xMatters.
Key Features
This integration template supports following use cases:
Licensing Information
Please contact your BMC representative for licensing the solution.
Supporting Documentation
Product Version Requirements/Compatibility
BMC Helix ITSM version 20.08 and later