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Contact usAutomatically generate posts in Slack when an incident is created or updated in BMC Helix ITSM. Users can set a customizable trigger for incidents, and a post will be made in the target Slack channel when the incident is created or updated.
Requires a BMC Helix iPaaS Jitterbit subscription, create/edit incident rights in BMC Helix ITSM, and access to the target Slack channel.
Key Features
Licensing Information
Please contact your BMC representative for licensing the solution.
Product Version Requirements/Compatibility
BMC Helix ITSM – 20.08 and later
Slack – 4.11.3