BMC Helix Digital Workplace

Step into the future of work with modern self-service

BMC Helix Digital Workplace Capabilities

Overview

Intelligent self-service for a better employee experience.

BMC Helix Digital Workplace delivers an intuitive, consumer-like experience with agentic AI assistance that makes it easy for employees to find what they need, solve issues faster, and request services—all in one place.

Agentic employee assistance

Help users find information and access services easily with BMC HelixGPT Employee Navigator's powerful conversational interactions.

Unified service catalog

Enable process owners to define, deliver, and automate services with low-code/no-code administration and robust, flexible interface design tools.

Consumer-like interface

Get a familiar, one-stop shop where employees can request products, services, and support from multiple lines of business without extra steps.

Omni-channel access

Give employees anytime, anywhere access to answers and support across multiple channels with built-in knowledge management.