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Contact usThis Service migrates Customer’s TrueSight Operations Management (TSOM) or BMC Proactive Performance Management (BPPM) implementation to BMC Helix Operations Management (BHOM). This includes monitoring configurations, event management rules and policies using the migration tool, integrations, dashboards, reports, and users.
BMC will perform the following based on the selected levers: (See table below)
BMC will perform the following in a non-production environment with a copy to a production environment, if needed:
As seen in the table below, BMC will perform one or more of the following:
BMC will provide this Service with one of the delivery types listed below:
Items | QTY |
---|---|
Outbound Integrations | 1 |
Event Management Rules/Policies | <100 |
Inbound Event Integrations | <5 |
TSOM Dashboards and Reports | Up to 10 |
Standard Delivery Credits Required | 126 |
Country-Specific Staffing | 195 |
Estimated Duration | 16+ weeks |
Additional Quantity Options:
Items | Additional QTY | Standard Delivery Credits | Country-Specific Staffing Credits |
---|---|---|---|
Outbound Integrations | 1 |
3 |
8 |
Event Management Rules/Policies | Up to 50 |
9 |
19 |
Inbound Event Integrations | 5 |
6 |
12 |
TSOM Dashboards and Reports | 5 |
3 |
8 |
Analyze and Design
Prepare for Migration
Migrate
Validate and Deliver
Customer will be responsible for:
Project Milestones: The following Milestones are established between the Customer and BMC. Once BMC has reached a milestone, the BMC project manager will issue a milestone completion letter to the Customer.
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
Completion Criteria: BMC will have completed the Service when the in-scope Service have been completed and the Deliverables have been reviewed in accordance with the Terms of Use and delivered to the customer Project Manager.
Additional BMC Services:
As part of your ongoing adoption and extension of BMC capabilities and solutions, the following services complement this one: