Macquarie Cloud Services (MCS) is one of Australia’s premier managed hosting companies, operating several data centers across the country.
MCS needed to ensure that the hosting business could continue to scale efficiently and cost-effectively. An audit revealed a clear lack of formal toolsets to manage or automate network and server operations. Most processes were manual, supported by only a handful of homegrown scripts. It simply wasn’t sustainable considering the growth of MCS. To scale to meet the market expectations of time, cost, and breadth of service, Macquarie Cloud Services needed to automate network and server management.
Seven years ago, MCS signed a deal with BMC Software for TrueSight Orchestration, TrueSight Automation for Servers, and TrueSight Automation for Networks. This implementation was designed to automate device management, processes, and workflows, and to replace the intensely manual management of Macquarie’s infrastructure.
Customer Story
Evolutio streamlines Customer Service with 90% reduction in upgrade costs and up to 30% reduction in manual efforts with BMC Helix